How We Work

Six steps from first inquiry to a robot at your door.

1

Inquiry

Tell us the model, quantity and intended use.

2

Quote

We confirm price, stock and lead time, usually within 24 hours.

3

Payment

Payment in full before dispatch; full payment details are on the proforma invoice.

4

Inspection & packing

We send a packing/inspection video of your actual unit before it ships.

5

Express delivery

International express door-to-door, typically about one week to Europe; every shipment carries a courier tracking number.

6

After-sales

Small issues are resolved online; if a replacement part is needed, we ship the part; for major issues the unit is returned to China for repair.

Packing, on camera

Every order is filmed during inspection and packing before it ships. Watch real units and packing in the video section on the homepage.

Start with an inquiry

No commitment — tell us what you are looking for and we will confirm what we can supply, at what price, and how fast.

Send an inquiry